Learning outcomes:
- identify your strengths as a communicator
- understand the principles of effective communication
- recognize barriers to listening
- start to compile a toolkit of different ways to communicate effectively
- have the opportunity to practice different techniques in communication
WHO SHOULD ATTEND: all health & social care workers who communicate with patients and those close to them, or colleagues
DATES: 27TH NOVEMBER 2008
TIME AND VENUE: 9.30am to 3.30pm at St Catherine’s Education Centre
COST: £65-00 ~ includes handouts, refreshments and lunch