Job Description and Person Specification for Patient Admission Co-ordinator

Job Description

JOB TITLE:                                        Patient Admission & Discharge Coordinator

 
REPORTS TO:                                   Ward Sister
 
Key Working Relationships:              All members of the Multi-Professional Team
 
 
JOB SUMMARY
 
To undertake the effective coordination of the hospice patient admission and discharge systems to ensure the delivery of a modern reactive patient focused service working in close collaboration with hospice clinicians, administrative staff, multi disciplinary team members and communicating with all relevant primary and secondary care services, patients and carers as required.
 
Willing to undertake work within the hospice / community settings visiting patients prior to admission. Key liaison person between home and hospice.
 
 
KEY DUTIES AND RESPONSIBILITIES
 
ADMISSION
 
1.       Develop and maintain systems and pathways for all patient admissions to   the hospice ensuring awareness of the hospice procedures are communicated to relevant parties
 
2.       Ensure that processes are in place for all referrals including planned and   emergency admissions of a patient to the hospice
 
3.       Ensure that administrative processes are in place to confirm the accuracy and detail and receipt of referrals
 
4.       Attend bed state meetings and manage the allocation of patients to available beds in close consultation with clinicians and Ward Sister
 
5.       Coordinate the patient admission process in liaison with the MDT Co-ordinator, SCT and all other appropriate people
 
6.       Liaise with Ward Clerk and SCT the system for the booking of transport for patients being admitted to the hospice ensuring timely effective liaison with internal and external parties.
 
7.       Liaise with appropriate internal and external parties to ensure that any out of area referrals are appropriately authorised
8.       Liaise re visits to hospice pre-admission in line with hospice policy
 
9.       Manage respite calendar / patients in liaison with Ward Sister in line with hospice policy
 
10.    To welcome and orientate patients and visitors to the IPU.
 
 
DISCHARGE
 
1.       Develop and maintain systems and pathways for all patient discharges from   the hospice - working with the whole multi professional team.
 
2.       Ensure awareness of the hospice discharge policies are communicated to relevant parties
 
3.       Liaise with the multi disciplinary team to coordinate the effective administration of the patient discharge process, including attending the MDT meetings
 
4.       Liaise with the Ward Sister (or in her absence the relevant Senior Staff Nurse) on all relevant issues raised at discharge planning meetings
 
5.       Liaise with ward team to ensure that the discharge process is fully coordinated and patients, carers and relevant internal and external staff are fully aware of the timescales and arrangements.
 
6.       Coordinate and manage, in consultation with the Ward Clerk, the system for the booking of transport for patients being discharged from the hospice ensuring timely effective liaison with internal and external parties including CNS team.
 
7.       Ensure that all relevant discharge information is accurately completed and processed on time
 
 
COMMUNICATION
 
1.       Develop and maintain systems to ensure effective communication between the hospice multi disciplinary teams, community, hospital teams other primary care services and relevant external parties (e.g. district nurses, volunteer /support services, nursing homes, Marie Curie)
 
2.       In cooperation with the hospice multi disciplinary teams and other relevant external bodies develop systems which promote and records user feedback
 
3.       Promote an open culture which promotes a positive ‘can’ do attitude
 
4.       Establish and maintain relationships with health and social care agencies / funding processes. To be a key link recognised by external agencies for all aspects of admission / discharge.
 
 
ORGANISATIONAL
 
1.       In liaison with clinicians and ward mangers act as a key link for admission and discharge coordination issues within the hospice
 
2.       Liaise with senior management and multi disciplinary teams as required to ensure the hospice meets the requirements for the Healthcare Commission
 
3.       Attend relevant meetings as required
 
4.       Attend relevant training sessions, conferences, workshops as required and participate in the personal performance review and development process (PPRD)
 
5.       Undertake other tasks and specific delegated responsibilities associated with the effective operation of the admission and discharge coordination process in consultation with the ward managers
 
Attendance at meetings
  • Admission meeting
  • SCT / IPU meeting
  • External meetings as appropriate
 
 
GENERAL
 
This job description is not exhaustive. It merely acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
 
PROFESSIONAL CONDUCT
 
Each Registered Nurse is responsible for his/her own actions and practice and are accountable to patients and those close to them for the care he/she administers He/she must abide by the code of professional conduct as laid down by the NMC
 
Hospice Policies
 
To keep abreast of and work in accordance with hospice policies as outlined on the Intranet and/or policy folders held in the Human Resource Department (and other specified areas).
 
 
Health and Safety
 
The post holder has responsibility to take reasonable care of themselves and others in relation to managing risk, health and safety and will be required to work within the appropriate policies and procedures.
 
 
PERSON SPECIFICATION
 
Job Title:   Patient Admission & Discharge Co-ordinator              
 
Department: Inpatient Unit
 
Person Specification
 
EDUCATION/QUALIFICATIONS AND TRAINING
 Measurement
Essential
 Health care qualification
Application Form/Interview
  Evidence of higher level education
Application Form/Interview
  Evidence of participation in multi disciplinary training within a healthcare environment
Application Form/Interview
 
SPECIFIC EXPERIENCE/KNOWLEDGE
Measurement/Evidence
  Evidence of a minimum of two years experience working within a healthcare environment
Application Form/Interview
  Evidence of coordinating patient admission and discharge activities
Application Form/Interview
 
Evidence of experience working in a multi disciplinary healthcare setting
 
Application Form/Interview
 
Knowledge of the work undertaken in a hospice environment
 
Application Form/Interview
 
Awareness of healthcare issues
Application Form/Interview
Desirable Evidence of working within a healthcare bed allocation environment
Application Form/Interview
 
Evidence of working within a hospice environment
Application Form/Interview
 
Evidence of experience within a palliative care / oncology setting
 Form/Int
Application
  Knowledge of the key issues relating to the provision of palliative care  
 
ABILITIES, SKILLS, PERSONAL QUALITIES AND WORK ATTITUDES
Measurement/Evidence
Essential
Effective written and interpersonal communication skills at all levels
Application Form/Interview
  Demonstrable computer literacy skills (excel, word)
Application Form/Interview
 
Evidence of the ability to form and maintain effective internal and external working relationships
Application Form/Interview
 
Evidence of ability to work using own initiative and effectively undertake multitasking.
Application Form/Interview
  Team working
Application Form/Interview
  Adaptable to new ideas / external processes and change
Application Form/Interview
Desirable
Crosscare Knowledge/Experience
Application Form/Interview