FAQ

Frequently asked questions about our Community Care nurses

FAQs

Frequently asked questions about our Community Care Service

Our handbook

Nurse talking with patient
Download our Patient & Carers’ Handbook for further information and advice.

Comments and Complaints

What to do if you have a complaint about us or our service.

Our Community Care Nurses

St Catherine’s Hospice has two teams of Community Nurses who visit people in their homes. 

The Community Care nurses are your primary contact with the hospice while you are at home.  They provide the link between the patient and the rest of the hospice team to ensure the most appropriate support and care.

St Catherine’s Community Care nurses are experienced nurses specialising in hospice care.  They visit people in their own homes and work alongside GPs, District Nurses and other healthcare professionals who are already involved in your care.

Our Community Care team standing at the entrance to the hospice

The Community Care nurses are based at the main hospice building but spend most of their time visiting patients in their homes and meeting other healthcare professionals to ensure the best possible service. 

Working with the wider team (medical, counselling, welfare and spiritual care, OT and Physiotherapists), from January 2009 the Community Care nurses provide a service covering 7 days a week.  This includes:

  • Specialist advice, assessment and support through home visits from 8.00 am - 8.00 pm on weekdays and 9.00 am - 3.00 pm at weekends
  • Short periods of practical nursing care for patients at home from 8.00 am-8.00 pm.  This practical care aims to provide hospice care in the home for short periods of time.   Please ask your nurse about how you might access this service.
  • Access to day services and outpatients, offering the chance to attend day hospice, group activities, and receive medical, counselling and welfare support
  • More opportunities for patients to attend short term support programmes which will help to improve their quality of life.

 

Providing care and support to people with progressive life-threatening illness and support to their families, friends and carers in Mid Sussex, Crawley, Horsham and South-East Surrey.

St Catherine’s Hospice Ltd. A Company Limited by Guarantee
Registered in England no. 1525404. Registered Office: Malthouse Road, Crawley, W Sussex RH10 6BH. Registered Charity No. 281362


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