You may have to visit the hospice to attend an outpatient appointment or day hospice.  Relatives and friends are welcome to visit at any time but the wards are particularly busy in the morning and we have protected mealtimes (for breakfast and lunch) so that patients have an opportunity to eat their meals uninterrupted.   It can be tiring for patients to receive visitors, so it may be wise to bear this in mind.   Please contact us if  you are concerned.

If you are admitted as an in-patient, your relatives and friends are welcome to visit at any time.

Reception

When arriving at the hospice please enter through the main doors into the reception area. A receptionist is on duty between 8.15am and 8.00pm Monday to Friday, and 9.00am and 4.45pm at weekends. 

We ask all our visitors to sign in and out of the hospice building in order to comply with health & safety procedures.

If you are attending an outpatient appointment, the receptionist will inform the relevant member of the hospice team you are due to see that you are in reception.

If you are visiting a friend or relative, please advise the receptionist who will ensure that the person you have come to see knows that you are here to see them.

If you have any other questions in regard to directions or whereabouts of local amenities, our receptionist will be more than happy to help point you in the right direction.

If there is no receptionist on duty please go through the double doors and ask one of the nurses to help you.

Car parking

Patients and visitors can park in the bays to the front of the main building and at the Education & Training Centre to the rear of the site.  Both areas are clearly sign-posted.

If you or your relatives be unable to walk from the car park, you may briefly park outside the main entrance in the space reserved for ambulances in order for you, your relative or friends to gain access. 

Limited Disabled Parking bays are available and clearly marked. Please display your Disabled Parking badge.

If for any reason you need to leave your car parked at the hospice overnight, we suggest you park at the front of the main building, leaving a note at Reception with your name, car registration number and make.