Here is what our patients, and people close to them, have said about our care.
Quotes about our care in the community
“Great relief that they are advising and looking after me so brilliantly. Thanks a million for all the support and advice.”
“Care unbelievable – Beverley and the team are outstanding. We are indebted to the fantastic care everyone is giving to my uncle and also the family. Thank you”
“You are the shining light in all this”
“The kindness and care is beyond my expectations – thank you.”
Quotes about our Inpatient Unit
“Every member of staff is so caring, friendly and they all create a very happy atmosphere in difficult circumstances.”
“The entire experience has been wonderful – in the saddest of times you have been beyond amazing – thank you!”
“Kindness and focus on the carer as well as the patient. Concerned about the relatives well being as well as concern for the patient. Good surroundings giving a good feeling to deal with the situation.”
“Good – the unfailing kindness of the staff, the feeling that you are being welcomed into a home from home and a family of supportive people, I am safe here.”
“I enjoyed being able to go outside because there is a lot of space and there is a good vibe about it. Lou age 10 nearly 11
“I think everything is perfect.”
Our anonymous Friends and Family survey is available online here to everyone who experiences our care. We would really like to hear any feedback you have, good or bad, because it’s a great way for us to improve and make sure we giving the best possible care. If you would like to make a complaint, please find our Complaints Policy here.