Home » Coronavirus – Update from St Catherine’s Hospice


An update from our Chief Executive

The safety and wellbeing of our patients, their families and visitors, our volunteers, our supporters and our staff is always at the centre of everything we do at St Catherine’s.

As your local hospice, we’re proud to help people in our community through the most difficult of times. Now, more than ever, we must look after each other and ourselves.

The impacts of coronavirus (COVID-19) are profound, and we are closely monitoring the latest guidance.

We want to share some key changes we’ve made and reassure you that we continue to support people in our community.

Our expert nurses, therapists and doctors are still providing care in the hospice and visiting people in their own homes, and our nursing and bereavement teams continue to offer advice and reassurance to people via our phonelines.

Visiting the hospice

We continue to provide care and support to people on our wards as usual, and if you want to visit someone you’re still very welcome to do so. Please call the hospice in advance of visiting to receive the very latest guidance.

As I’m sure you’ll understand, we have put some extra precautions in place to help keep you, and everyone else at the hospice, as safe as we can. We appreciate your help with these.

  • All hospice visitors will now be screened. This will include having your temperature taken before entering our main hospice building
  • Visitors should be limited to two people at a time
  • We ask if you’re visiting that you do not wait in public areas

Please note, our onsite coffee shop is now closed, but we will still provide food and beverages to patients and their visitors from our main hospice kitchen. Any of our team will be happy to help you with this.

Our services

We will screen all patients prior to admission and before home visits. To keep everyone as safe as possible during this time, we have temporarily altered the following services:

  • We have temporarily stopped activities at our Living Well Centres in Crawley and Caterham
  • We have temporarily stopped our public bereavement support groups in Crawley and Oxted
  • We have cancelled all external training courses at the hospice and external sites.
  • We have suspended our outpatient clinics and Lymphoedema service.

Our shops

All our shops are temporarily shut and cannot accept donations.  You can still find bargains  and designer items at our eBay Shop here.

Your support

As a local charity we rely on the support of our community to be able to provide our expert care and support. It’s only by working together that we can look after local terminally ill people when it’s needed most. In these uncertain times providing our care has never been more important.

We continue to monitor the ongoing changes around coronavirus (COVID-19) and will continue to provide relevant updates. Please follow us on social media for the latest information.

Facebook – St Catherine’s Hospice, Crawley

Twitter – @StCHospice

Instagram – @stcatherinescrawley

I’d like to thank all colleagues and volunteers who continue to provide outstanding care and support, on the frontline and behind the scenes during this time.

I also want to thank everyone in our community who donates or raises funds so we can care for local people facing death and loss. If you’re able, you can support our urgent appeal by calling 01293 447361 or donating online here.

Claire Irving, Chief Executive

Updated 24.3.20


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