Are you a confident problem solver with great communication skills? Working as part of the Electronic Patient Record Team, you’ll be facilitating implementation of a new patient record system by providing go live support and facilitating the transition to business as usual before starting on planning and scoping for the next phase of the project.

You’ll be part of a small team providing ongoing support to end users across the hospice as they adapt to a new system and prepare for more changes to come.

This is a wide-ranging role which requires a positive approach to problem solving and confidence using computers. Experience of using SystmOne or experience working on similar implementation projects would be an advantage.

You will need strong mathematical reasoning and analytical skills, and have experience of using database software (electronic patient records or customer relationship management). Strong MS Office skills, particularly word is essential. You will also have excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing.

St Catherine’s Hospice is a local charity with a big ambition: to help everyone face death informed, supported and pain free. Providing expert hospice care, we’re there for people in West Sussex and East Surrey when life comes full circle.

Our employees can enjoy a variety of benefits including:

  • 25 days holiday, increasing with length of service to 30 days + public holidays
  • Option to buy or sell up to 1 week of annual leave
  • Day off for volunteering
  • Day off for moving house
  • Blue Light Card
  • Cycle to work scheme
  • Eye test vouchers
  • Generous Pension – Up to 9% employer contributors or honour NHS pension
  • Enhanced maternity/adoption pay
  • Pay enhancement of unsocial hours
  • Flu Jabs
  • Counselling Offering
  • Discounted Gym
  • Schwartz rounds
  • Wellbeing Supervision (aka clinical supervision)
  • Career pathway and progression

By applying you are also confirming that you have read and understand our Employee Privacy Policy found under policies on our website.

We are in Malthouse Road, Crawley, West Sussex, which is within commuting distance from Brighton and London and just a 5-minute walk from Crawley railway station.


Role: System Administrator

Contract: Fixed Term Contract until January 2023

Salary: £22,767.00 per annum for working 37.5 hours per week (Grade NN4)

Working hours:  Primarily Monday to Friday (core hours 8.30-5pm, with some flexibility) Some evening/weekend work required and occasional night shift over go live period

Closing date: 2 December 2021

Interview date: 16 December 2021

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To apply for this job, please download the application form below or send a copy of your CV to us at

If you would prefer us to post you an application form, please call 01293 447372.

Location Crawley, United Kingdom
Job Type Fixed Term Contract Full-time
Category Support Services
Reference No. HR098
Salary £22,767 per annum (NN4a)
Closing Date 02/12/2021
Description & Person Specification Download our Job Description here
Job Application Pack Download our Application pack here
Additional Information to Support Application Download our Benefits document here
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