Our busy furniture shop in Crawley is the central point for all our fantastic furniture and household items. We're particularly looking for people with excellent customer service skills. You will receive donations from supporters, encouraging them to participate in our Gift Aid scheme and help maintain our high standards of cleanliness throughout the shop. This is an invaluable role, supporting our Hospice to maximise donations and raise as much money as possible, to help fund our expert care.

This volunteering role will be 9.30am - 1pm or 1pm - 5pm on your agreed day: Monday - Saturday

Role responsibilities:
• Accepting donations from the public and encouraging everyone to sign up for Gift Aid
• Identifying poor quality donations for recycling and more unique items to pass onto our e-Commerce team
• Serving customers, offering help and advice where needed
• Manning the till, including processing payments through our electronic EPOS system
• Answering the telephone and arranging the collection of household goods using our booking system
• Ensuring the Furniture shop is always kept clean and tidy, including thoroughly cleaning all donated items
• Helping to raise the profile and acting as an ambassador of St Catherine's Hospice
• Working within our Volunteering Code of Conduct at all times
• Attending relevant meetings & undertaking all training required
• Acting as an ambassador for St Catherine's at all times

Apply Now

To apply for this role, please download the application form below and return it to us at

Alternatively, if it's easier, please use the form below to get the application posted or emailed to you.

If you have any questions, please let us know - we're on 01293 447 351 or

Location Denvale Trade Park, Crawley, United Kingdom
Job Type Regular
Category Volunteering
Minimum age 16
Closing Date 31/01/2021
DBS Check Required? No
Description & Person Specification Download Role Description & Person Specification
Job Application Pack Download Application Form
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