Staying on our wards

Staying at St Catherine’s

Coming onto our wards doesn’t mean you’re necessarily at the end of your life. It means that you’ll receive 24-hour specialist medical and clinical care for help managing the symptoms of your illness, and to allow our teams to work out the best way to support your future care.

Our wards are very different from a hospital and we’ll do everything we can to make your stay just as you would like it. That could mean sipping your favourite drink with a loved one in our beautiful gardens, taking part in an exercise class or having a caricature drawn by our resident artist.

Learn more about our facilities, our expert staff and what to expect when you arrive. Please don’t hesitate to get in touch if you have any questions at all.

WHAT TO EXPECT

We look after around 330 people on our wards each year, so are used to helping people settle in. Looking after you and your family is what we do best and we’ll do all we can to help you and your visitors feel welcomed and relaxed.

When you arrive

When you arrive you’ll be met by a friendly member of our team who can answer any questions you might have. They will show you to your room and talk you through all of the facilities that you can use.

Our doctors and nurses will then meet you to hear what your needs are and find the best ways we can help. This might mean getting support from other teams like our occupational therapists, physiotherapists and our Wellbeing Team, which includes our counsellors, Spiritual Care Team and a Welfare Advisor.

It’s the unfaltering kindness of the staff, the feeling that you are being welcomed into a home from home and a family of supportive people, I am safe here.” Carer Feedback

WHAT TO BRING WHEN STAYING IN OUR WARDS

Here is some information about things you might find useful to bring when staying on our wards. We’ll be able to help you with a lot of the essentials so don’t worry if you realise you forgot to bring something.

  • All of your medicines – this is just to show our nurses and doctors, we will organise medication after you arrive
  • Any toiletries you normally use including your favourite bubble bath, soap, talcum powder, body lotion, toothbrush, tissues, toothpaste, razor and hairbrush
  • Comfortable day clothes and shoes – we encourage everyone to dress during the day if possible and our Nursing Team can help with this
  • Sleepwear and slippers
  • A dressing gown
  • Photographs, flowers, a favourite cushion or anything else that will make your bed space feel more like home
  • Any laptops, tablets or books that you might enjoy (we have free Wi-Fi).

We Can Provide You With:

  • All medication
  • All meals. We’ll always do our best to make whatever you’d prefer, just let us know
  • Bedding and quilts. If you’d like to bring your own, please chat with one of our nurses
  • Laundry services
  • Wardrobe space for your clothes
  • A wide screen TV
  • Free Wi-Fi, audio books, and CD players
  • Alcoholic and non-alcoholic drinks on our drinks trolley