Cookie Policy

The St Catherine’s Hospice website uses cookies to improve your experience while you navigate through our website.

What is a Cookie?

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may find it harder to access certain information on this site.

Some pages on this site use “cookies,” which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating our website more user-friendly.

How we use Cookies

We use cookies to make sure you get the most from your visit. They improve your website experience because certain features work best with cookies. Feedback and information from the cookies can also help make our website better. Here are the main types of cookies and what they do:

• Necessary Cookies. A cookie falls into this category if it is essential to the operation of our website, supporting functions such as logging in, your shopping basket, and payment transactions.
• Session Cookies which help with form filling, remembering the information input when navigating between pages. These are destroyed when the browser window is closed.
• Functional Cookies allow us to provide additional functions and track and store your individual preferences to improve your experience.
• Analytics Cookies for monitoring how you use our website. This information can help us to improve our website and your experience using it.
• Advertising Cookies. These could be first-party cookies which track your behaviour on our website so we can better understand your needs and personalise your experience. They can also be third party cookies which gather information about the way you use our website and track your usage to show you more relevant, targeted ads based on your browsing behaviour.

Links to other websites

We often provide a link to other websites to help provide you with extra information or services. For example, to make it easy for you to access related healthcare information. But remember, these websites may use cookies that we do not control, so be sure to check how they use your information.

How to turn browser cookies on and off

You can use your browser to determine which type of cookies are allowed. The process for enabling or disabling browser cookies may vary, depending on the web browser you use. Here is some information on the most popular browsers so that you can learn how to update your privacy settings no matter what browser you have.

Google Chrome

Desktop

You can access your settings in Google Chrome by going to the drop-down menu under the vertical dots in the upper-right corner of the screen. Then follow these steps:

1. From the drop-down menu, click Settings.
2. Click the Privacy and security tab.
3. Select Cookies and other site data, then look for the General settings section. It should be near the top.
4. Choose the cookie settings you want:
   Allow all cookies enables all cookies, including third-party trackers, in Chrome.
   Block third-party cookies in Incognito allows all cookies when you use Chrome regularly, but blocks third-party trackers if you open an Incognito window.
   Block third-party cookies only blocks potential tracking cookies. Blocking these could cause some sites to not load properly.
   Block all cookies doesn’t allow cookies of any kind while you use Chrome. The browser doesn’t recommend this setting since disabling cookies can cause most sites to not load properly.

Android

The steps for enabling or disabling cookies in Chrome on your Android device are similar to the Desktop version.

1. Tap the three vertical dots in the top right of the browser window, then choose Settings.
2. Tap Site Settings and choose Cookies.
3. Here you can turn your cookies on or off.

iPhone and iPad

Google Chrome for iOS devices doesn’t allow you to modify your cookie settings, and the browser automatically enables cookies. You can, however, clear your cookies by doing the following:

1. Open Chrome and tap the three horizontal dots in the bottom-right corner of your screen.
2. Scroll to the right and find the Settings option.
3. Tap Privacy and Security, then Clear Browsing Data.
4. Choose the items you want to clear, such as Cookies, Site Data, and set the time range.
5. Tap Clear Browsing Data at the bottom of your screen.

Microsoft Edge

To enable or disable cookies in Microsoft Edge, follow these steps:

1. In your browser window, open Settings and More, then Settings.
2. Choose Site Permissions, then Cookies and Site Data.
3. Click See All Cookies and Site Data. Select the arrow for See All Cookies and Site Data to see all the cookies stored on your device.

Mozilla Firefox

Want to turn cookies on or off in Mozilla Firefox? Follow these steps:

1. From the Firefox menu, go to Preferences, then select Privacy & Security.
2. You’ll see Enhanced Tracking Protection, and further down the page, you’ll find Cookies and Site Data. These are the locations for cookies and their settings.
3. You can make changes and manage cookies from both settings.

Apple Safari

Disabling or enabling cookies on Safari is pretty simple:

Desktop

1. Open Safari, then click Safari in the top navigation bar and choose Preferences.
2. Select the Privacy tab.
3. Turn on Prevent Cross-site Tracking to block third-party cookies.
4. If you want to completely disable Safari cookies, add a checkmark next to Block All Cookies.

iPhone or iPad

If you’re using an iOS device, you’ll find cookies under your iPhone’s or iPad’s Settings.

1. Scroll down and tap Safari in the Settings menu.
2. Scroll down to the Privacy & Security section.
3. Toggle Prevent Cross-Site Tracking to block third-party cookies.
4. To disable all Safari cookies, toggle the Block All Cookies setting on.

Opera

Here’s how to turn your Opera cookies on and off:

1. Open Opera and click the three horizontal bars in the top right corner to open the Easy Setup menu.
2. Scroll down and click Go to Full Browser Settings.
3. Click the Privacy & Security tab, then click Cookies and Other Site Data.
4. Choose which cookie settings you want to use:
   Allow all cookies enables all cookies in Opera, including third-party cookies.
   Block third-party cookies in private mode enables all cookies when you use Opera regularly and blocks third-party cookies if you browse in private mode.
   Block third-party cookies blocks third-party cookies that might track you across other sites, but allows first-party cookies that belong to the site you’re currently visiting.
   Block all cookies disables all cookies. Opera doesn’t recommend this setting because most sites need cookies to load properly.

Above information reproduced from: https://allaboutcookies.org/how-to-manage-cookies

How to disable or delete cookies

You may also set your browser to block all cookies or to indicate when a cookie is being set. If cookies are disabled on your device, you will still be able to use most of our website. However, it may limit what you can do.

How you manage your cookies depends on your browser. Typically, you can amend or delete cookies manually by clicking on the ‘settings’ function in your browser. Below are some details on how to clear and delete cookies from the main browsing platforms.

How to clear cookies on Chrome

As one of the most popular internet browsers, Google Chrome is available on many devices and there’s a way to remove cookies from each one.

Chrome on a Windows or Mac computer

How to clear cache and cookies on Chrome:

1. Open Chrome.
2. Click the three dots in the top-right corner, then select Clear Browsing Data.
3. Choose the time range for which you want to clear cookies. Mark the checkbox next to Cookies and other site data and any other data you want to clear (like cache), then click Clear data. Chrome will then start clearing the selected browsing data, including cookies.

Chrome on your Android device

Here’s how to clear cookies on Chrome on your Android device:

1. Open Chrome and tap the three dots in the top-right corner.
2. From the menu, select Clear browsing data.
3. Next, choose the time range and tap Clear data to confirm deletion.

Chrome on your iOS device

Here’s how to clear cookies on Google Chrome on your iPhone or iPad:

1. Launch Chrome and tap the three dots in the bottom right.
2. Select Clear Browsing Data.
3. Choose the time range for which you want to clear cookies, select Cookies, Site Data, and any other data you want deleted, then tap Clear Browsing Data.

How to clear cookies in Safari

It’s easy to clear cookies on Apple’s default browser, but the process is a bit different on desktop and mobile.

Safari on your macOS

Here’s how to clear cookies on Safari on a computer (macOS device):

1. Launch Safari, then click the Safari menu and Settings.
2. Choose the Privacy tab, then click Manage Website Data.
3. Click Remove All.
4. Confirm by clicking Remove Now.

Safari on your iOS device

Clearing Safari cookies on an iOS device is also simple. Here’s how to do it:

1. Go to Settings.
2. Scroll down and tap Safari.
3. Scroll down and tap Advanced.
4. Tap Website Data.
5. Tap Remove All Website Data.
6. Tap Remove Now to confirm deletion.

How to clear cookies in Firefox

Follow these steps to delete cookies in Firefox across your desktop and mobile devices.

Firefox on your Windows or Mac computer

Here’s how to clear cache and cookies on your Firefox browser:

1. Open Firefox and click the settings icon in the top-right corner of the homepage.
2. Click Manage more settings.
3. Select Privacy & Security.
4. Scroll down to Cookies and Site Data and then click Clear Data.
5. Choose whether to delete cookies and/or cache, then select Clear.
6. Click Clear Now to confirm cookie and site data deletion.

Firefox on your Android device

Here’s how to clear cookies and cache on Firefox on an Android:

1. Launch Firefox.
2. Tap the three dots (menu) at the top-right corner.
3. Go to Settings.
4. Scroll down and tap Delete browsing data.
5. Select Cookies and site data and Cached images and files, and any other data you want cleared, then tap Delete browsing data.
6. Select Delete in the pop-up window.

Firefox on your iOS device

To clear cookies on Firefox on your iPhone or iPad, follow these steps:

1. Launch Firefox, then tap the three horizontal lines.
2. Select Settings from the menu.
3. Scroll down to Privacy and select Data Management.
4. Toggle on Cookies and any other data you want deleted, then tap Clear Private Data.
5. Choose OK to confirm deletion.

How to clear cookies on Microsoft Edge

How to clear cookies on Microsoft Edge on a computer:

1. Launch Microsoft Edge and click the three dots on the top right corner.
2. Select Settings from the menu.
3. Go to Privacy, search, and services, then next to Clear browsing data now select Choose what to clear.
4. Select a time range and click Clear Now to confirm.

The steps for clearing cookies on Microsoft Edge on Android or iOS are virtually identical to the process on a computer:

1. Tap the three lines (Android) / three dots (iOS) at the bottom of the screen.
2. Tap Settings > Privacy and security > Clear browsing data.
3. Choose the time range and the data you want cleared, then tap Clear data (Android) / Clear now (iOS).

Information above reproduced from: https://us.norton.com/blog/how-to/how-to-clear-cookies