Your good quality donations mean a lot to us, and we want to ensure we can accept them every time you visit.
We understand how disappointing it can be to arrive with your preloved items, only to be turned away because we’re at capacity.
To guarantee that we can accept your donations – especially big items or if you have more than two bags/boxes – please book a slot in advance to drop off at the back of our Crawley Store at 76 The Boulevard, Crawley, RH10 1XH.*
- All items you are donating must be in saleable condition.
- Upholstered furniture and mattresses must have a fire safety label attached.
- Toys and electrical items must carry a CE logo or label
- Due to health and safety regulations, there are certain items we’re unable to accept. You can review the full list below
- If you arrive after your booked time slot, unfortunately we will be unable to accept your donation.
*You can still drop off your donations at our other shops. We recommend calling in advance to check we have the storage capacity to accept your items.
ITEMS WE CAN’T ACCEPT
- Upholstered furniture without the correct fire labels
- Soiled or dirty clothing
- Damaged crockery and glassware
- Duvets or pillows
- Broken toys
- Toys without a conforming CE safety label
- VHS video tapes, CDs, DVDs
- Video players
- Non Smart TVs
- Large electrical equipment
- Microwave ovens
- Medical equipment
- Personal safety equipment
- Firearms or any type of weapon (including real and replica)
- Knives, blades and axes (except kitchen and dining knives)
- Alcohol, tobacco and medicines
- Foodstuffs
- Opened cosmetics
- Textile RAG
- Motorcycle and cycle helmets and riding hats (unless boxed and brand new)
- Counterfeit designers goods
- Large wall display units
- Glass TV stands
- Divan beds without mattresses
- Cots/Travel cots
- Car seats
- Pushchairs/Prams
- High Chairs
- Headboards without beds
Boot of your car not big enough?
We also offer a furniture collection and house clearance services across West Sussex and East Surrey. To find out more and to book a free furniture collection, please complete our online booking form.
