Volunteer Café & Community Hub Assistant

We are looking for volunteers to help in our busy cafe at the weekends. Saturdays or Sundays - 09:00-11:00 or 11:00-14:00

Our Café & Community Hub provides a great space for those within our community to use either in the café area or within the meeting rooms.

You'll be serving our supporters, operating the till, keeping the Café & Community Hub clean and tidy, fulfilling supporters’ orders and assisting with some basic food preparations.

Your personality will shine, and you will be a part of an outstanding team, creating a welcoming environment for our supporters.

The Café & Community Hub provides a key part of fundraising activities by contributing to the overall income of the Hospice, so you'll know you're making a direct difference to the care we can provide.

Role responsibilities:

• Taking orders, including cash and card payments through our electronic till system EPOS.
• Assisting with food and drink orders and food delivery to our supporters.
• Clearing plates and keeping the café area clean and tidy.
• Ensuring the kitchen area is kept clean and tidy, including operating the dishwasher.
• Support with setting up meeting rooms and supporting at key events.
• Confident to be able to upsell the meeting space in conjunction to the café.
• Helping to raise the profile of St Catherine's Hospice by talking to supporters.
• Being aware of any visiting patients or families and any additional support they might need.
• Following infection prevention guidelines, including nails, jewellery, hair and clothing.

What you gain from this opportunity:

• Satisfaction of helping St Catherine's Hospice to support local people and their loved ones when it's needed most
• Full training and support throughout your role
• Travel expenses reimbursed
• Chance to boost your CV, including a reference
• Volunteer as part of our expert team and enjoying regular social opportunities. Long service and annual recognition awards
• An understanding of Hospice care and philosophy and the ability to contribute to it.

What we're looking for:

• Minimum age of 16 (parent/guardian consent and a child employment permit may be required).
• Good communication skills, being sociable, cheerful and courteous in all you do.
• A caring approach while being able to demonstrate strong emotional resilience.
• Good level of fitness and mobility - moving equipment, operating the dishwasher and extended time on your feet are all core parts of this role.
• Commitment to continuous development, including regular training.
• Ability to volunteer as part of a team.
• Preferable able to give one day a week, but alternative ad hoc availability could be considered.

If you would like to find out more about the role our Volunteering Team can be contacted on 01293 447351/volunteering@stch.org.uk. We would love to hear from you!